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What is your shipping method?
~We use FedEx within Canada (1 to 7 business days delivery time), US Postal Services within USA (4 to 8 business days delivery time) and all international items are shipped by first class air mail (6 to 12 business days delivery time).

Are your wall decals removable?

~Yes they are! They are easily removable but please note that they are for single use only.

How do I remove your wall decal?
~You start peeling at a corner and slowly peel away the whole design. You should peel away at the sharpest angle possible to make it easier.

How do I get a preview of your wall decal I want to order?
~Please email us and let us know which design you want to get, the colors you want for the design and your wall color. We'll make you a preview right away :)

Can I get a mock up of your design on my wall?
~Yes please email us a picture of your wall and we'll mock our designs right on your wall so you can see it on your wall before you order!

How long does it take to receive your order?
~Our turnaround time is usually 3 to 5 business days to complete however it may take few days longer if we are busy. 

I'm not sure what colors to use. Can you help me?
~Yes! We are designers and we love creating. If you are not sure what colors to use, let us know and we'll try to help you out :)

How do I choose custom colors?
~Please refer to our color chart to decide on colors. When you are ready, tell us your chosen colors in the box field located in the bottom left corner (above the "add to cart" button). We will receive your colors with your invoice and create your decal accordingly. 

Do you have color samples of your vinyl?
~Yes! Please contact us with your mailing address and the colors you want to see and we will mail you our samples right away :)

Can I switch butterflies from another design instead of the birds or vise versa?
~Yes! Just let us know in the box field that you want to switch your animals. Include the link from the design you want the animals from and we'll switch them for free!

Can I purchase extra animals or flowers/leaves, etc...?
~Yes! Please email us for pricing.

Is purchasing from you safe?
~Absolutely! We only use Paypal for your safety and protection. We never receive your credit card information and you are fully protected by Paypal for up to $1,000 in any online purchase. For security concerns, please visit paypal's security and protection page.

Can you mirror image or have the design going in opposite direction?
~Yes! Just select "reverse orientation" and we will create your design in mirror image for free!

 

If you have any other questions, please don't hesitate to contact us at any time!